Admin Support Policy – LocalPro1 Institute

Overview

At LocalPro1 Institute, our Admin Support team is dedicated to providing smooth and timely assistance to students, instructors, and visitors. We ensure that all queries, technical issues, and administrative matters are handled with professionalism and care.

Our Commitment

We aim to:

• Provide prompt responses to all student and staff inquiries.

• Maintain transparency in communication regarding admissions, course updates, and payments.

• Offer technical assistance for accessing online learning portals and course materials.

• Uphold a supportive learning environment for all enrolled students.

Support Hours

Our Admin Support team is available during:

• Monday to Sunday: 9:00 AM – 7:00 PM

(Students can still send emails or form submissions after hours; responses will be provided on the next working day.)

How to Reach Us

• Email: support@localpro1institute.com

• Phone / WhatsApp: +92-XXX-XXXXXXX

• Office: LocalPro1 Institute, Office 14, 2nd Floor, Aries Tower, near Maryam Marriage Hall, Shamsabad

Admin Support Policy

1. All inquiries are handled within 24–48 hours of receipt.

2. Admins may request verification (such as student ID or registration number) for privacy protection.

3. Complaints and feedback are reviewed confidentially and addressed in a fair manner.

4. Any misuse of admin contact channels (spam, harassment, irrelevant messages) may lead to restricted communication access.

5. Students are encouraged to contact the admin team for:

   • Admission and payment queries

   • Certificate requests

   • Portal login issues

   • General information about programs or schedules

Feedback & Continuous Improvement

We value your suggestions!
If you have feedback to help us improve our services or support system, please share it at feedback@localpro1institute.com.

Together, we aim to make your learning experience seamless and productive.